Field Sales Support Administrator
- Employer
- Undisclosed Company
- Location
- Bedfordshire, Luton
- Salary
- £17000 - £18000 per annum + profit share, pension, holiday etc.
- Closing date
- 20 Dec 2018
View more
- Sector
- Administration and Business Support, Customer Service and Call Centre, Sales
- Job Type
- Permanent
- Hours
- Full-time
FIELD SALES SUPPORT ADMINISTRATOR
Field Sales Support Administrator required in Luton. This is a permanent/full-time position within the wiring and electrical industry.
THE CLIENT
Our client are a leading manufacturer and distributor of high quality wiring and electrical accessories. The majority of their customer base are wholesale clients or electrical contractors.
They are currently looking for someone to join their Sales team of 4 as an administrator.
THE ROLE
As a Field Sales Support Administrator, you'll be reporting in to the Internal Sales Manager. Your key responsibilities will include:
- Taking orders from customers in a business to business environment.
- Inputting/ processing sales orders on the ASW system to a high degree of accuracy achieving business KPI's.
- Act as first point of contact for our customers and deal appropriately with incoming sales enquiries.
- Managing the order process through to delivery including raising of pick lists and releasing of back orders.
- Keeping the customer informed at all stages of order through to delivery.
- Providing a service of excellence to all customers and internal work colleagues.
- Speaking to internal colleagues in relation to stock and availability.
- Working within strict guidelines.
- Liaison with ASM's/IBDM's & BDM's supporting with dispatch of literature, samples and display boards.
The working hours for this role are Monday to Friday, rotating weekly between 8:30 - 5pm and 9 - 5:30.
SALARY & BENEFITS
The salary for this role is £17,000 to £18,000 per annum plus a profit share. This is based on a variety of different indicators such as attendance, work ethic, contribution and company profit vs target. You'll also receive 20 days holiday plus bank holidays and free parking.
KEY SKILLS AND ATTRIBUTES
To be a successful Field Sales Support Administrator, you will need the following skills and attributes:
- Good communication skills
- Good customer service skills
- Previous experience in an administration role ideally for a sales team
- Computer literate with ability to pick up new systems and software
- Good attention to detail
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