Support Worker

Undisclosed Company
Lincoln, Lincolnshire
Up to £8.53 per hour
07 Dec 2018
04 Jan 2019
Manpower UK
Job Type

Manpower are currently recruiting for a support worker for their client based at Lincoln Hospital. This is an ongoing temporary role working 33 hours per week, 10AM - 6PM, Monday to Friday. Pay rate is £8.53ph. To be considered for this role you must hold a full driving licence and have access to your own vehicle. The successful candidate must have an enhanced DBS check or be able to apply for one.


  • Provide assistance to a person returning from hospital or medical facility and those identified by local health professionals as being at risk of a further decline in health or without a support mechanism.
  • Take/accompany service user to attend hospital appointments or other activities as required in the care/support plan using own or British Red Cross vehicle.
  • To have the ability to provide on-going assessment of service users' needs, to develop a support plan to meet these needs and provide appropriate support to achieve positive outcomes.
  • Recording and reporting of activities undertaken and highlighting any changes in a service user's condition and ensure that appropriate actions are taken if a service user's health deteriorates.
  • Liaising with health, housing and other professionals to ensure that the needs of the individual are consistently met.
  • To ensure as safe as possible a living environment for service users through carrying out risk assessments and providing information/advice whilst respecting their individual dignity, choice and rights.
  • To carry out follow-up welfare checks and visits as required and assist service users with their activities to re-enable their daily living skills for up to the maximum support period.
  • Carry out needs and risk assessments with service users, liaising with referrers as necessary.
  • Provide practical and emotional support such as; mobility aids loans, transport, companionship, assistance with shopping, helping access to groups and activities
  • Signpost to further support available; liaising with Community Connectors, external organisations, partners and voluntary and community sector colleagues
  • Link to other appropriate Red Cross services which help build resilience and independence such as volunteering, transport services, short-term wheelchair loans, first aid education, financial crisis and other national initiatives
  • Work with colleagues to ensure that health and safety legislation and risk assessments are understood and implemented and that staff and volunteer safety is secured
  • Adhere to policies and procedures regarding data protection and confidentiality
  • To undertake training as required and be prepared to travel within the Area to attend any relevant meetings
  • To provide support as required to the overall British Red Cross crisis response function - e.g. support to ER colleagues during a serious flooding incident
  • Undertake any other relevant duties that may be required from time to time
  • Willingness to work flexibly around the needs of the service (evening and weekends).
  • Skills:

  • Excellent interpersonal and communication skills
  • Ability to work as part of a team and on own initiative
  • Able to plan own workload
  • Ability to deal with queries in a diplomatic, professional and confidential manner
  • Good telephone manner
  • Ability to communicate with health and social care professionals
  • Educated to GCSE level (or equivalent by experience)
  • IT literate
  • Willingness to work flexible hours
  • Willingness to undertake training as required
  • Able to travel around the area as required
  • Full driving licence and access to own vehicle
  • NVQ Level 2 in Health & Social care is desirable but not essential
  • Previous support work experience would be advantageous
  • To apply for this position please attach a copy of your CV or call Molly Green on 0115 947 0277.

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