Zone Manager - (Tyre Fitting)
- Employer
- ATS Euromaster
- Location
- Aldershot, Hampshire
- Salary
- Benefits + Bonus
- Closing date
- 24 Dec 2018
View more
- Sector
- Driving and Logistics
- Job Type
- Permanent
- Hours
- Full-time
Job Details
You have the opportunity to join this business whilst they are going through a national growth programme. Be part of the footprint of the future landscape and truly own the delivery of service within your region. This role will be to lead and manage a team of Technicians and Chargehands who are involved in the maintenance of tyres to commercial vehicles and fleets within a dedicated geographic area (zone).
You will consistently ensure that a high level of customer service to both internal and external customers is achieved, often within a critical timeframe, ensuring compliance with customer service level agreements and internal procedures.
You will work with the Regional Manager to achieve the agreed performance measures and objectives in order to maximise commercial opportunities and therefore, ensuring sustained profitability.
There will be a requirement for you to carry out fitting duties, but that's all about leading from the front!
You must have experience of:
Fitting commercial tyres
Supervising or managing a team of people
Working in a fast paced commercial or customer focused business
Managing customer expectations and demands to provide outstanding customer service
Working under pressure often to tight deadlines
Working to defined key performance indicators
The following experience is desirable:
Licence to Fit/City and Guilds trained
REACT Card Holder
This position is for immediate appointment, the company offer superb benefits and working environment, coaching and developing people as individuals - this is a great opportunity to grow your career!
Company
ATS Euromaster is one of the country's leading tyre and vehicle maintenance providers. Employing almost 2,300 people across the UK, they operate across 334 centres, with a mobile network of 700 service vans.
For over 50 years, ATS Euromaster have provided an honest and expert service to businesses and communities across the country. Their purpose is to keep their customers on the move and provide outstanding customer care in the process; selling over one million tyres each year and providing tyre services for cars, vans, trucks and specialist vehicles.
Health and Safety is their top priority. They were first in the industry to be endorsed by both SAFEContractor and the Contractors' Health and Safety Scheme (CHAS), and they've also received a Gold Award from The Royal Society for the Protection of Accidents (RoSPA) for the last four years.
Their Customer Support Centre has over 200 employees working across Finance, Marketing, Human Resources, Business Support and Customer Services. They're based at Vantage Point in Aston, Birmingham, which is just off Junction 6 of the M6. It's within walking distance from Aston train station, and not far from bus stops that provide direct bus links into the city centre. Take a look below at the roles currently on offer here.
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