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Service Manager (Maternity Cover)

Employer
Undisclosed Company
Location
Dungannon, County Tyrone
Salary
£24000 - £30000 per annum + bonus
Closing date
2 Jan 2019

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Sector
Automotive
Job Type
Permanent
Hours
Full-time

The Service Manager will manage all Service processes to ensure all customers receive excellent customer service. This includes maintaining and exceeding performance service standards. You will maintain high levels of customer service standards and adhere to Brand Service requirements and customer satisfaction indicators.

You will ensure sufficient resources are available to meet servicing requirements and regularly review key operating controls (labour efficiency, labour sales) so that they are in line with the Group operating requirements.

You will also meet service volumes and profit objectives through motivating and developing the service team to be fully competent in their job roles.

We need someone with previous experience in a service department with managerial/supervisory experience, with desire to exceed targets and maintain brand standards. The person will be a strong communicator with ability to deal with customers, suppliers, manufacturer and employees. It would be advantageous if candidates have Kerridge Experience.

Hours of Work: Monday to Friday 8:30.a.m to 5:30p.m.

Candidates must be flexible and prepared to work additional hours when required to meet department demand.

Valid Driver's Licence as driving duties are involved.

Company Benefits:

  • 30 days holidays per year
  • Access to Healthcare plan
  • Life Cover
  • Pension Scheme

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