Skip to main content

This job has expired

Service Advisor

Employer
BMW Group Retail Careers
Location
Rochdale, Greater Manchester
Salary
Up to £30000 per annum + Highly Competitive
Closing date
4 Jan 2019

View more

Sector
Automotive
Job Type
Permanent
Hours
Full-time

Job Details

Full-time


BMW Group Retail

Working in BMW Group Retail is an altogether different experience to any other career you might have known - in or outside the automotive world. There's the passion our team have for the Group's world-famous brands. The collective pride in the quality of our design, technology and engineering. The satisfaction of giving every customer an exceptional experience. And a sense of excitement about the future and what it holds.

Welcome to the future of automotive retail

Our market is changing and so too are our customers. We understand that every customer's relationship to their vehicle is personal, and that every customer need is different. So we provide service consulting that's genuinely tailored to the individual. Personalised care ensures satisfaction and builds loyalty - and you'll be making that happen.

We'll give you all the tools you need to make every customer experience memorable. And you'll have all the support and opportunities to make the most of your own future with us.

Your role

You'll be the link between our customers and the workshop. From welcoming customers, you'll ensure their smooth journey, from agreeing service or understanding repair requirements to booking in work and presenting the completed job. Along the way, you'll organise test drives for our Technicians, liaise with our parts team, suggest additional products and services to the customer, and make sure all invoicing is shipshape. It's all about giving BMW and MINI customers' peace of mind.

Your profile

We're looking for previous experience as a Service Advisor within the automotive industry with knowledge of using the Kerridge System.

We'll expect you to have a good general level of education and a driving licence. If you have the tenacity and commitment to realise your potential, we'll give you the training to go as far as you can.

Rewards

Your hard work will be rewarded with a company pension, employers benefit site, car purchase scheme and subsidised onsite canteen.

Company

When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.

We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.

If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.

Why you should join BMW Retail?

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert