Logistics Return Merchandise Authorisation Administrator

An exciting opportunity has arisen in Horsham working as a Logistics RMA and Compliance Co-coordinator. This role pays £12.30 per p/h PAYE the client is flexible on working hours if the candidate works 37.5 hours per week Monday to Friday. The role is temporary for at least 6 months with a possibility to extend.

Responsibilities

• Daily management for the open order report, delinquency report, monitor and expedite issues that will affect customers and make stakeholder aware of potential delays
• Mange the comms for on time to request and customer on time to request, ensuring total business engagement.
• Demonstrate a strong understanding of OTTR, COTTR, OTTP, factory scheduling/planning table implications of failures against these.
• All round understanding of the Customer Service order entry operation within Newhouse.
• Clear, concise & timely communication to stakeholders as changes occur.
• Liaise with purchasing department to ensure planning issues are visible to the production team, action where appropriate and communicate to all parties
• Effective team builder and team participant
• Strong communication skills with the ability to liaise with key stakeholders as well as other departments and senior management
• SAP Business objects for reporting & Metrics
• Good knowledge of Microsoft office with strong skills in excel as spread sheets are used on daily basis
• Order releasing and scheduling for production (ICC only)
• To maximise improvement opportunities in all areas of planning, through continual review of process and implementing improvements were deemed necessary
• Support other areas of the business over holiday periods.

Experience and Skills

• Strong excel skills (pivot tables) desirable
• SAP understanding desirable
• Good networker
• Clear communicator
• Experience with report reading
• Attention to detail essential
• Problem solver
• Good within team and Self starter
• Work on own Initiative and cam work alone and as part of small team