Sales Agent (Inbound)

Are you from a Retail or Hospitality background and looking for a better work-life balance and fewer working weekends? Do you thrive in a fast paced, targeted environment and love speaking to people and learning more about their requirements? Are you outgoing, easy to talk to on the telephone and have the ability to build rapport quickly?

If you've answered yes to the questions above then we could have the ideal opportunity for you!

Manpower are representing a new to market car finance provider who aim to enable those with an impaired credit profile to walk onto a dealership forecourt with confidence. It is an exciting time to join them. With significant growth plans throughout 2018, you could play a vital role in shaping the direction and future of their innovative team. If you desire real progression opportunities and want to join an organisation with customers and colleagues leading the way, then we would love to hear from you!

Your New Pay and Benefits:

• Competitive basic Salary of £18,000 + achievable monthly bonus of £450.
• On-site creche with 118 places
• Free weekly cinema screenings
• Several on-site cafés and restaurants
• Newly launched coffee and artisan street food café
• Modern gym costing just £19.99 per month for employees
• Free shuttle bus between Birchwood Train Station, Birchwood Railway Station and the site
• Free shuttle bus to Birchwood Shopping Centre at lunchtimes
• Online car share scheme and facilities for cyclists including lockers, showers and cycle hire
• On-site cash point
• On-site yoga classes
• Free wifi throughout The Centre
• "Classifieds" forum for employees on the park

Your new Role:

Contacts new and existing customers to promote Go Car Credit products and services.

Maximises conversions from leads introduced through broker, direct marketing and renewal channels. Results are achieved through excellent levels of customer service together with ethical selling in line with our values.

Working in a regulated business, quality results are achieved through a focus on applying both internal policies and procedures together with those of the regulator.

Role Responsibilities:

• Outbound calling to customers introduced from brokers/direct marketing
• Increase customer retention by contacting existing customers to promote car finance renewal
• Consistently achieve all sales/conversion targets and productivity goals
• Build rapport with customers maintaining a friendly, empathetic and professional telephone manner
• Build effective relationships with Go Car Credit's dealer network to enhance customer experience and maximise conversions
• Passionately demonstrate excellent product knowledge and provide customers with all relevant information
• Confidently handle customer objections through effective questioning, establishing customer needs and offering a tailored solution
• Gather information from customers to establish their eligibility/suitability for our products
• Complete finance applications ensuring accurate data capture at all times
• Consistently achieve all call evaluation targets and quality objectives

Knowledge Skills & Experience Required

• Strong verbal and written communication skills
• Computer literate
• Experience of a fast-paced sales/customer service environment
• Experience of an outbound calling environment
• Ideally will have worked in a regulatory environment

Please call 07515 325 011 for more information.