Lodge Receptionist

Manpower is currently working in partnership with a well-known College in the Oxford City Centre for a Lodge Receptionist on a temporary possibly temporary - permanent basis. You will be required 12 hours per day 6.45am - 7.15pm across Monday - Sunday - full details on the rota can be provided at request. In return my clients offer £10.00ph and free lunch while working.

• To book all internal meeting rooms for students, fellows and staff
• To book guest rooms for students and fellows
• To book squash courts for students and fellows
• To complete a monthly merchandise report/stock control
• Data inputting
• To ensure all Lodge administrative tasks are completed in a timely and accurate manner
• Ensure appropriate safe protocol is applied so that the safe contents are handled in a secure manner.
• Receiving and vetting all visitors to the College and Issue parking permits and contractors passes in accordance with the Lodge Reference Book to ensure compliance with Health & Safety requirements
• Monitor CCTV in Lodge recording and reporting of all incidents in accordance with the College's CCTV policy.
• Oversee car parking within the College and outlying sites when appropriate
• Oversee the security within college premises whilst still allowing general public access including notifying appropriate internal/external agencies i.e. Lodge Manager, police, university security should the need arise.
• Be fully conversant with the College Alarm systems, including Fire, CCTV and security and be able to respond to any incident arising.
• Responsible for issuing and receiving keys and maintaining accurate records, including key cutting and changing of batteries on doors when need arises.
• Patrol the College grounds, locking gates/doors and removal of unwanted visitors when the need arises
• Provide a high level of customer service when dealing with guests entering the College including students, Fellows, conference delegates, visitors and guests and respond to all enquiries in a professional manner.
• Answer all calls to the College telephone line professionally, dealing with all enquiries and forwarding messages
• Provide and effective and efficient reception service for guest accommodation, ensuring all payments including cash sums received are accurately recorded
• Sort incoming and outgoing mail including parcels etc, handling all deliveries received and forwarding accordingly
• Responsible for implementing the appropriate charges for general public entry to the College
• Maintain and keep tidy the notice boards within the lodge area.
• Ensure that merchandise, brochures and guides in the Lodge are in stock, available and neatly displayed.
• Carry out duties as directed by the Lodge Manager ensuring highest standards are delivered
• Any other duties as requested by the Lodge Manager and other senior members of staff.

If you are interested in applying for this role, please forward an up-to-date as soon as possible.