Service Delivery Manager - Training Solutions EMEA

Location
Dublin
Salary
EUR50000 - EUR60000 per annum
Posted
17 Jan 2019
Closes
30 Jan 2019
Ref
SDM
Contact
Livia Stasakova
Job Type
Permanent
Hours
Full-time
One of the fastest growing multinational companies in the world is looking for the right person to manage a delivery of BPO projects of a prestigious technology client, with the emphasis on training delivery. Traveling across the EMEA is a big part of the role.

Your job will be:

- Develop a deep understanding of our strategic digital marketing platforms (Search, Video, - Display, Mobile, Brand &, Shopping)
- Know the associated tools and how they are used in the team, account or campaign level to identify opportunities for our clients
- Implement training solutions, track performance and work towards strategic business goals
- Report on key performance indicators and value delivered for the team
- Create proposals to represent solution design based on client goals
- Lead all knowledge management initiatives for the EMEA delivery region

To be a good fit you need:

- Bachelor's degree in Engineering or Technology or equivalent experience.
- Must have 6+ years' experience working on AdWords/PPC, preferably on Large/LCS clients
- Familiarity with online marketing and advertising tools and packages like Google Analytics.
- Expertise in data analysis, reporting, and digital marketing
- Proven track record of creative optimization and successive gains
- Proficient in understanding the Client's product/services and KPIs
- Must have delivered training on digital marketing tools & products
- Client service/account management experience.
- Proactive and ready to take risks Important Roles & Responsibility Understanding the company's marketing objectives and fully analyzing the online or and competitors.
- The ongoing monitoring and re-evaluation of Clients strategies to maximize their results

You can expect:

- Permanent contract
- Salary between €50,000 - €60,000
- Health and life insurance
- Pension scheme
- 25 days of annual leave
- Bonus structure
...and more

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