Lead Sales Support Administrator

We have an amazing opportunity for a Lead Sales Support Administrator to join our client in Bromsgrove. Working 9.00am - 5.00pm Monday - Thursday and 9.00am - 4.00pm Friday paying £13.50 p/h. The role is for Maternity Cover with the possibility to run until April 2020.

Our client is a global leader in the areas of technology and advanced manufacturing processes. In almost 100 countries around the world, about 132.000 employees develop and manufacture reliable and state-of-the-art-products in fields of Aerospace, Transportation and Power Systems, Speciality Materials and Automation and control solutions.

Responsibilities

• Answer Telephone calls (non-technical) and fielding accordingly.
  * Generating Purchase Orders
  * Sending Customer Order Confirmations
  * Generating Credits
  * Generating Proforma Invoices
  * Generating Quotations/ administrative support for Strategic, High Growth and Key Accounts
  * General Customer Queries
  * Liaising with our Warehouse Facility
  * Releasing order to Warehouse Facility
  * Releasing BOMS to Warehouse Facility
  * Expediting Suppliers for Parts
  * Arranging caterings for meetings
  * Arranging Hotels for Visitors
  * Assisting the Management of KUK Info mail box
  * Supporting Account Managers - Key / Strategic and High Growth Account Customer Requests
  o Queries
  o Expediting Deliveries
  o Material Forecast Spreadsheets
  o Change Orders
  o Quotes
  o Invoice Matching
  * Dolphin related supplier invoice reviews
  * Assistance in setting up customer accounts
  * Initial Preparation of Order Entry form in Baan MRP System (to be replaced by SAP Qtr 1 - 2 2019)
  * Processing of OEF to internal production departments
  * Management of Stationary
  * Postal Management
  * Attending relevant meetings, note taking when required.
  * Packing and shipping of small parts (low volume)
  * Maintenance of packing materials
  * Management of incoming post
  * Management of Banking (low volume cheques)
  * Accounts support

Skills and Experience

• Around 3-5 years' overall experience within a Sales Support or Administration Role is preferred
  * Good Working Knowledge of Microsoft Word, Outlook and Excel.
  * Experience with working with SAP is an advantage.
  * Good Communication Skills (written and spoken)
  * Flexible and adaptable
  * GCSE Minimum Grade C in English and Mathematics