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Desktop Support Analyst

Employer
Undisclosed Company
Location
Inverness, Highlands
Salary
Up to £8.95 per hour
Closing date
5 Feb 2019

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Sector
IT
Job Type
Temporary
Hours
Full-time

* Report to a Team Leader * Provide 2nd line support for the service desk * Answer calls to the service desk effectively * Assign calls to relevant support teams * Action back office requests as and when required * Advise clients and support teams of known problems and workarounds * Ensure users are updated with the progress of their call/change

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