Employee Liability Customer Service Claims Specialist
Job Details
Legal/Claims Department (12 month FTC)
An exciting opportunity has become available in the Claims Team for a Claims Specialist within the Employee Liability Team of a market leading organisation.
You will be working within a small team that handle Claims as a result of Staff actions. The main purpose of the role is to investigate Employee liability including claims for property damage, personal injury and consequential loss claims.
KEY ACTIVITIES include:
Review and investigation of claims following set procedures;
Assessing liability;
Corresponding and liaising with consumers, engineers, insurers, loss adjusters and solicitors;
Negotiating settlements;
Liaising with business partners, consultants and lawyers for the management of claims;
Developing a knowledge of legal issues and procedures in respect of a variety of consumer matters
Requirements:
Excellent written and verbal communication skills
Excellent organisational skills
Ability to negotiate at all levels including high level
Good technical product knowledge
Flexible approach in the workplace
Understanding of consumer law preferable
Background in customer service beneficial, not essential
Interest and drive to learn in a legal specialism
Working Mon-Fri, 8.30-5.00, paid overtime and 25 days holiday + BH, plus benefits.
Ideally, you will be available to start a.s.a.p, with your own transport.
Company
For more than 100 years, Whirlpool has been delivering value, one moment at a time.
They’re the number one major appliance manufacturer in the world, achieving approximately $21 billion in sales every year. More than 97,000 people work for Whirlpool, and they currently have 70 manufacturing and technology research centres. Their brands, including Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, Jenn-Air and Indesit, are present in nearly every country around the world.
Take a look below at the roles we are currently recruiting for, to support Whirlpools retrofit program.
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert