Manpower is currently recruiting for 6 Proactive Analysts on behalf of our client, a large multinational financial services corporation. This is a temporary role, for 6 months, and will be working 37.5 hours per week. You will be provided with training on your first couple of days.
This organisation entered the travel agency business in 1915 and today is one of the world's largest luxury travel and lifestyle service networks. The Travel & Lifestyle Services (TLS) business provides exclusive access, differentiated value, extraordinary service, and unrivalled expertise to Card Members seeking leisure or business travel, as well as a variety of lifestyle services.
Travel & Lifestyle Services
TLS is the operation that manages all the travel and lifestyle requests for our premium card members - Platinum and Centurion.
Every day is different, every enquiry different, and you learn about the amazing products we offer, and the experiences that are available to people for whom money is no object. The products we offer are the best in the business.
The successful candidates
In the role of the Analyst you will work closely with team of 16 servicing colleagues, understanding their needs, building and analysing data. This is an evolving role where you will be demonstrating strong levels of communication and will need to leverage relationships to shape the future of this technical development.
Being part of a pilot to create and shape the future of the role
Help to bring the ------ ------- Membership to Life
Building and Managing a database
Prepare and Research Proactive offers
Review opportunities for our product partners
Support a team of 16 Servicing Colleagues with analysing data for a sizeable & defined group of cardmembers
Monitor and Track Progress of the data
Collaborate with colleagues and leadership
Look for improvements and solutions
Inbound and Outbound communication
Knowledge of a Premium Servicing Environment beneficial
An motivated approach to supporting customer satisfaction
Strong knowledge of Excel and Data base tools
Analytical - manipulating large amounts of data
Demonstrating strong written and spoken communication
Superior attention to detail
Self-motivation to drive your own performance and support your colleagues
A positive can-do attitude that means you're always composed under pressure
The responsibility to work independently and as part of a team
Strong organizational skills
What you choose to do for a living is one of the most meaningful decisions you can make. At -------- -------, our job is to help you excel at yours. We provide experiences to become a great leader, a world of opportunities to grow your career, and an inclusive culture to help you thrive. Because the best way to back our customers is to back our people.
If you are looking for your next opportunity within a large organisation and a passionate team then apply here today!