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Field Deskside Support Engineer III

Employer
Undisclosed Company
Location
London, South East London
Salary
Up to £34000 per annum
Closing date
2 Apr 2019

View more

Sector
IT
Job Type
Permanent
Hours
Full-time

An exciting opportunity has arisen to join a world leading global organisation. Our client, a blue chip IT company, is currently seeking a Deskside Support Engineer III Mobile for sites based in the South West and South East area of London. This is a full-time, Permanent role to start ASAP Monday to Friday, 8am - 6pm (7.5 hours a day). The role is paying £27,600K, Car allowance £4,440 and Inner London allowance £1,966

You will be required to work in a team of mobile desktop support engineers on various accounts providing support for EUWS. The mobile desktop engineer will be required to travel to various sites in and around the London, SW and SE area.

Duties

  • Resolution of pc software and basic hardware issues (battery swap, hdd swap and the like)
  • Building (o/s and required software) and deploying pcs (desktop and notebook)
  • Communication through call logging system or by account leadership
  • Experience with VIP support
  • A good knowledge\experience in the below
  • MS windows Operating Systems
  • MS Exchange
  • MS office suite (Word, Excel, PowerPoint)
  • MS Outlook 2007\2010
  • Antivirus applications
  • Remote desktop takeover tools
  • Desktop/printer configurations
  • Good communication/relationship skills
  • PC literate
  • Familiar with processes and procedures
  • Experience of working in an IT support environment
  • Knowledge of handheld devices
  • Good knowledge of the popular software packages and possess good communication skills and demonstrate an ability to work well on their own as well as in a team.
  • You will need to be able to pick up and move PC equipment when required while working on their own.

**Must have a full valid UK driver's licence and Flexibility is key when working on various account and start\finish times**

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