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Customer Sales Advisor

Employer
Sky
Location
Dunfermline, Fife
Salary
£17000 - £18000 per annum + excellent benefits
Closing date
8 Apr 2019

Job Details

Customer Sales Advisor - Dunfermline Broadband Centre of Excellence, KY11 8GH

Permanent, Full Time, 37.5 hours, working shift patterns within Contact Centre opening hours:
Monday-Sunday 08:30-20:00

Salary: £17,000 per annum basic salary, rising to £18,000 after probation. Our people earn an average annual incentive bonus of £4,000, with top earners making up to £10,000 on top of their annual salary.

Plus, free Sky Q, phone & broadband and a multitude of Sky perks

We're Europe's biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Join us as a Customer Sales Advisor and you'll enjoy the freedom and support you need to make an impact: making fans of the products you love, hitting targets and delivering cracking customer service. Expect industry-leading benefits. Plus, experiences you'll only find at Sky.

What you'll do

Based in our Dunfermline Contact Centre, you'll take calls from customers who are either thinking of leaving Sky or want to change their existing package. You'll find out why they want to switch from their current deal and what we can offer them that meets their needs.

How you'll do it

Sales experience isn't essential. We're more interested in your brilliant listening skills and ability to understand what customers want. You'll also have a healthy streak of ambition and a passion to sell.

What you'll get

We want you to feel as confident as possible when talking about our products, so you'll get free Sky Q, phone and broadband and great Sky Mobile deals. You'll also enjoy 30 days' annual leave (and three bank holidays), private health and dental care, and a range of high street discounts. Expect on-the-job training and support, and opportunities to progress - including an afternoon off every month to focus on your development.

How to find us

All that plus we're in a great location - we're just off the Forth Road Bridge, with secure onsite parking and great links to bus and train routes. Working here you'll have access to our own subsidised canteen, discounted gym and shop with postal services. Not to mention our chill-out areas complete with pool tables.

So, what are you waiting for? Apply now for a chance to craft your own career path and be brilliant as part of a bright, talented team.

It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions, we might withdraw the offer.

A job you love to talk about

Company

Sky banner - Mission CompletedFrom thrilling sporting spectacles to T-Rex sized blockbuster films − we connect people to cutting-edge technology services. 

With over 22 million customers across five countries, we’re Europe’s leading entertainment and communications business. We’ve come a long way since starting out as a satellite broadcaster in 1989 and we’re not stopping there. 

Whether you’re helping a customer who has a question about their account, telling them all about our latest innovations, or installing a new Sky Q box in their home – you’ll bring people together with great entertainment. You’ll always deliver a service that leaves a smile, and you’ll make sure everyone you speak to feels like our number one priority. 

With extensive training and development opportunities, you’ll be an expert on all things Sky in no time at all. We’ll also give you a free Sky Q package, an excellent pension scheme, private health care and a share save scheme, plus a range of other benefits, too.

Take a look at our current job opportunities across the UK. We’d love to hear from you

Company info
Location
New Horizons Court
Osterley
Middlesex
TW8 9EX
GB

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