Junior Administrator/Candidate Coordinator- Altrincham - £15.5k

As the first point of contact for our Recruitment client's placed candidates the successful candidate will effectively manage the relationship and ensure that all candidates are 100% satisfied with the service provided. This will involve ensuring the administration of all contract paperwork is finalised correctly and punctually.

We're seeking candidates who can demonstrate previous admin experience in a professional services environment, who are confident in speaking to candidates of all levels and with efficient and accurate keyboard skills.

Candidates with a minimum of 6-12 months admin experience from sectors such as HR, Payroll, Umbrella Companies, Recruitment etc. are most welcome to apply.

Our client's commitment to providing productive, efficient and exceptional candidate care is second to none. So candidates must demonstrate proven administrative ability combined with excellent customer care skills as well as demonstrating the genuine enthusiasm and motivation to succeed.

THE ROLE

• Administration of paperwork - new contracts, extension, amendments, terminations and finishers
• Ensuring all compliance documentation is in place and adheres with our clients policies
• Primary point of contact for the candidate from the first day of their assignment
• Communicating process the candidate must follow whist on assignment (especially payment process)
• Communicate and promote the benefits of our clients services to candidates
• Purchase order management
• Extension Management
• Negotiating with candidates
• An understanding of legal and contractual issues
• Understanding client specifications , e.g. special clauses, margins, expense procedures, overtime agreements compliance requirements and payment cycles
• Act as a liaison between candidates and other internal departments
• To own and manage candidate queries through to resolution
• Develop and maintain knowledge of individual business units

EXPERIENCE & SKILL SET

• Articulate with a positive approach, and capable of dealing with confrontational situations sensitively and professionally as well as forging strong relationship with candidates
• Good reasoning skills and ability to deal with complex issues and make sound judgements on solutions
• Excellent telephone skills (basic sales, message handling, service).
• Resilient and ability to remain calm and professional under difficult circumstances
• Ability to project professionalism and confidence at all levels over the phone and face to face
• Excellent time management skills with an ability to meet tight deadlines
• Flexible attitude and approach
• Practical level of Word, Excel and PowerPoint
• Ability to use Outlook and the internet
• Negotiation skills.

WHATS ON OFFER

• Starting salary of £15.5k + £1.5k bonus upon completion of 6 month probationary period
• 28 days holiday
• Pension
• Life Insurance
• Super career progression
• Dress down Fridays & Friday drink
• An extremely sociable organisation with lots of outside work activities

As demand for this type of role is very high please don't delay in applying by forwarding an up to date CV which details your relevant work experience and role required skill set.