Field Service Advisor - Ipswich/Colchester
Salary - £19,009.
Holiday - 34 days per year
Company Vehicle supplied (Business use only)
Postcode areas to be covered: IP 1,2,3,4,5,6,8,9. CO 1,2,3,4,6,7,10,11
We're recruiting Field Service Advisors to join one of the UK's leading energy companies - the place that gives millions of people their electricity and gas.
You'll visit residential and commercial properties to take gas and electricity readings from their meters. This information will be promptly captured on your handheld device, before you then inspect the safety of their meter. While you're there, you'll also talk to the customer about having a smart meter installed, new products and services that might interest them, and how they might be able to save energy in the future. With your fantastic customer service skills, every person you speak to will be left with a long-lasting positive impression.
We're looking for people who love working in an active role that involves being out and about (no matter the weather). You won't mind working on your own and will be happy taking yourself from A to B in a company branded van. Some of the meters you inspect will be in confined spaces, so being fit will be helpful too
Excellent customer service and communications skills are critical if you're a Field Service Advisor, since you'll be speaking with customers on a daily basis. You'll also need to know how to plan your own workload in the most efficient manner as you will be set weekly targets that are required to be met. Impressive training and development will be offered to teach you everything else you need to know.
These roles are offered on an ongoing, temporary basis. Permanent positions may be available for you to progress to at a later date dependant on internal and external factors. This is a full time position, 37 hours per week, where we are looking for you to be flexible between the hours of 8am and 8pm Monday to Friday, once every 8 weeks, you will also be required to cover any appointments that fall on a Saturday.
Please note that this role requires you to have a full UK driving licence (with no more than 6 points) and a home telephone line, so you can download your daily data.
Interested in becoming a Field Service Advisor? Apply here today.