Administrator

Manpower UK are recruiting on behalf of our Edinburgh client for two Administrators.

Job Description:

• Validates accuracy of information / data contained in paper or digital communications and new claims.
• Undertakes data input / intake of new claims notifications.
• Carries out initial recovery duties on ULR cases.
• Assigns new claims expeditiously.
• Codifies incoming paper and digital communications initiated from a variety of media e.g. email, fax, post.
• Allocates paper and digital communications to correct records.
• Creates and dispatches outgoing paper and digital communications expeditiously.
• Receives incoming telephone calls and deals with enquiries promptly.
• Makes outgoing telephone calls in association with claims needs.
• Validates Client reports.
• Produces repair estimates for recovery purposes.
• Copies &/or files CCTV and claim files.
• Maintains archiving of settled paper files.
• Maintains a clear and organised work environment.
• Performs tasks, duties and responsibilities autonomously.
• Undertakes any other tasks, duties or responsibilities as instructed.

Education/Experience requirement:

• A grounded understanding of IT systems MS Office
• A good standard of education in both numeracy and literacy

• Shows a positive, can-do attitude
• Takes personal responsibility for own objectives i.e. sets priorities, schedules work, monitors progress and rearranges / reschedules as required.
• Gives priority to customer service
• Checks quality and accuracy of own work
• Recognises and adheres to guidelines and procedures
• Uses initiative to act on opportunities
• Anticipates problems and takes preventative action

This is an excellent opportunity to start a career or progress within a very reputable company, therefore if you feel you are able to fulfil this vacancy, please forward your CV in the first instance.