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Contract Manager

Employer
Undisclosed Company
Location
Brighton, East Sussex
Salary
£35000 - £40000 per annum
Closing date
1 Apr 2019

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Manpower are hiring! We are looking for a Contract Manager to manage a key client in the Brighton area. The Contract Manager would be responsible for overseeing our HR delivery model based on site. The long established on-site team work collaboratively with the client to ensure all on-boarding of new starts, training and development needs of Manpower employees are met while maintaining standards.

Accountabilities

  • Maintaining regular contact with the client contacts to ensure full business potential is realised and SLA's are negotiated and met
  • Networking with the client's key decision makers in order to identify and take advantage of new business opportunities
  • Targeting and monitoring consultants on developing business
  • Focusing on ways in which Manpower can achieve a high level of integration with the customer
  • Addressing problems that arise effectively ensuring regular face-to-face contact with the client
  • Demonstrating exceptional knowledge and understanding of the Recruitment industry, applicants and clients' businesses to ensure the service meets their needs
  • Ensuring that complaint handling is resolved quickly and efficiently

Performance Indicators

  • Regular service review and new business opportunity meetings with client
  • Client feedback received on the quality of the service offered
  • Client / candidate feedback
  • Efficiency plans


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