Contract Manager
- Employer
- Undisclosed Company
- Location
- Brighton, East Sussex
- Salary
- £35000 - £40000 per annum
- Closing date
- 1 Apr 2019
View more
- Sector
- Management and Executive
- Job Type
- Permanent
- Hours
- Full-time
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Manpower are hiring! We are looking for a Contract Manager to manage a key client in the Brighton area. The Contract Manager would be responsible for overseeing our HR delivery model based on site. The long established on-site team work collaboratively with the client to ensure all on-boarding of new starts, training and development needs of Manpower employees are met while maintaining standards.
Accountabilities
- Maintaining regular contact with the client contacts to ensure full business potential is realised and SLA's are negotiated and met
- Networking with the client's key decision makers in order to identify and take advantage of new business opportunities
- Targeting and monitoring consultants on developing business
- Focusing on ways in which Manpower can achieve a high level of integration with the customer
- Addressing problems that arise effectively ensuring regular face-to-face contact with the client
- Demonstrating exceptional knowledge and understanding of the Recruitment industry, applicants and clients' businesses to ensure the service meets their needs
- Ensuring that complaint handling is resolved quickly and efficiently
Performance Indicators
- Regular service review and new business opportunity meetings with client
- Client feedback received on the quality of the service offered
- Client / candidate feedback
- Efficiency plans
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