Technology Concierge Engineer
- Employer
- American Express
- Location
- West End, London
- Salary
- Up to £20 per hour
- Closing date
- 19 Apr 2019
Job Details
Manpower is currently recruiting for four Technology Concierge Engineers on behalf of our client, a large financial services corporation based in Brighton. These are temporary roles with Manpower until 31st December 2019 but could go on for longer. Working 8 hours per day, Monday to Friday 8-5.
Responsibilities will include:
- Access issues - such as password reset
- Access issues - how to request access to correct data
- Computer issues - follow our procedures to diagnose issue and report issue
- Reporting - update incidents in Servicenow
- Training - Show our customers how to use EUC tools.
- Work closely with other members of the team to both learn and transfer knowledge.
- Team Player with proven communication, organizational, and strong interpersonal skills.
- Self-motivated, with keen attention to detail and excellent judgment skills
- Able to integrate and apply feedback in a professional manner
- Able to prioritize and drive to results with a high emphasis on quality
Skills and experience required:
- Experience within an IT role
- Good Communication Skills Verbal and Written -
- Good at working under pressure
- Good at learning quickly, new procedures and systems
- Accountable
- Precise
- Good team player
- "Can do" attitude and drive to deliver above and beyond.
- Greeting customers
- Helping them with computers issues
If you are looking for your next role within a passionate team then please apply here today!
Company
From high employee satisfaction ratings to their many workplace awards, American Express is consistently recognised as a great place to work by people around the world.
For more than 160 years, American Express has built a business based on trust and reliability, and has earned a reputation for delivering world-class service and business success.
With flexibility, personal recognition, teamwork, reinvention, challenges and integrity at the heart of what you do, you’ll continue to deliver this best-in-class service, every day.
American Express has never been afraid to explore new possibilities. They’re striving to exceed expectations; they’re embracing the changing marketplace. Extraordinary people work for American Express - and this is your chance to be part of it.
- Location
-
Head Office
Amex House
Edward Street
Brighton
BN88 1AH
GB
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