Junior Administrator/Receptionist
- Employer
- Undisclosed Company
- Location
- Enfield, Middlesex
- Salary
- Up to £20000 per annum
- Closing date
- 22 Apr 2019
View more
- Sector
- Administration and Business Support
- Job Type
- Permanent
- Hours
- Part-time
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Job Application
Job ApplicationPart time - Any 2 days over 7
hours: 8:30 - 5:30
To be the first point of contact for all telephone calls and personal visitors to the home, ensuring that all customers both internal and external are treated in a professional manner with respect and dignity. To offer a high level of administrative support to the Home Manager and Care Team to ensure the smooth running of the Home
Principal Accountabilities and Activities
- To be responsible for answering telephone calls, dealing with all initial enquiries, providing advice and support, referring to Heads of Department where appropriate, passing on messages efficiently and on a timely basis.
- Promoting the Home by meeting and greeting all visitors, internal and external, in a professional dignified manner.
- Assist with recruitment including arranging interviews, offer letters, referencing and managing ID and uniform
- Ensures all staff induction is coordinated
- Collation of invoices on behalf of the Home on a daily basis converting these too batches and forwarding them to the accounts department.
- Forwarding all statements and credits to the accounts department as to agreed timetable.
- Accurate copy typing and minute taking as and when required by Home Manager, turnaround within 24 hours, ensuring that any spelling and grammatical errors have been amended.
- Filing to be kept up to date on a weekly basis.
- Duty to whistle blow if witness bad practice or harm to a resident within the home.
- Any other clerical and typing support as required by Home Manager and Administrator.
Qualifications. Training and Experience
- Strong communication skills with excellent telephone manner remaining courteous at all times. Professional, neat appearance.
- Ability to manage own time, prioritising and organising work appropriately.
- Working to tight deadlines.
- Attention to detail.
- Organisation skills.
- Ability to work on own initiative unsupervised.
- PC Literate. Word, Excel
- Literacy & Numeracy skills
Working hours: Any 2 days over 7.
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