IT Helpdesk

Recruiter
Undisclosed Company
Location
Didcot, Oxfordshire
Salary
£9.00 - £10.00 per hour + on site parking
Posted
07 May 2019
Closes
21 May 2019
Ref
OX2952
Contact
Manpower UK
Sector
Education
Job Type
Temporary
Hours
Full-time

I am looking for a handful of individuals to work for one of my clients based in Didcot - Milton Park.

This role is for candidates with a passion for IT and software and experience within this sector.

This role is starting on 22nd April 2019 and on going for three months. This three months will allow you to work with a well known educational IT company.

£10.00 an hour, weekly pay with FREE on-site parking.

Full time work, candidates must be flexible due to some weekends being worked to meet deadlines.

Key responsibilities

  • Provide technical support to the system users by via telephone, email or online requests
  • Deliver an excellent standard of customer service
  • Take ownership of issues and see them through to completion
  • Identifying repeat issues/problems and work to minimise their impact
  • Demonstrate flexibility and a positive work ethic in all circumstances
  • Communicate with and influence the actions of customers and colleagues
  • Work within the ITIL framework of best-practise

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