Study Support Service Helpdesk
- Employer
- University of Leeds
- Location
- West Yorkshire, Leeds
- Salary
- Up to £12.45 per hour
- Closing date
- 21 May 2019
View more
- Sector
- Administration and Business Support
- Job Type
- Temporary
- Hours
- Full-time
Job Details
The University of Leeds have a requirement for a Study Support Service Helpdesk Assistant to join their team for a period of one month. The main duties and responsibilities are listed below:
- Day to day management of Helpdesk function
- Use of software to support responses to customer enquiries
- Customer service and communication with a range of people across Network, NHS and academic institutions
- Drafting correspondence
- Interpreting and resolving complex queries
- Arranging and managing cover arrangements / additional resource during busy times
- Ad hoc admin tasks, such as meeting admin and collation of materials, communications and papers
This is working for a period of one month beginning on the 20th of May.
If this could be the perfect assignment for you then please click on the link and apply now!
Company
More than 7,500 people work at the University of Leeds. They’re one of the top 100 universities in the world, and were even named ‘University of the Year 2017’ in The Times and The Sunday Times Good University Guide.
Established in 1904, the University of Leeds has a strong tradition of academic excellence, which is reflected in first-class student education and world-leading research. Join the team, and there are plenty of on-campus facilities that you can make use of - including a £12 million on-campus fitness centre complete with a pool, climbing wall and sports hall; a supermarket, cafes and bars; and one of the UK’s largest and most renowned libraries.
Take a look at the roles we’re currently recruiting for below.
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