Infrastructure Support Specialist III

An exciting opportunity has arisen in Yeovil working as an Infrastructure Support Specialist III. This role pays £24.12 per p/h and the working hours rotating 9.00am - 5.00pm. This is a temporary role until the end of July 2019 with a possibility to extend or go permanent

** Please do not apply if you do not have clearance**

You will join our clients Infrastructure support team providing 3rd level support within their cyber security team; whilst also as a secondary role providing 3rd level support across our Intel and network infrastructure.You will be expected to work as part of a team, but happily work alone on the security operations centre.The primary role will to provide daily maintenance and monitoring of all security systems, identify vulnerabilities, provide mitigation and remediation responses, liaise with our client security team and also provide post mortem forensic analysis where needed. You will also be required to write necessary documentation which will be shared with our client.

The primary role will be part of our Security Operations Centre team:

• Respond to cyber-security incidents identified through the security operations centre
• Differentiate false positives from true intrusion attempts
• Understand the network, both hardware and software configurations so as to expedite investigations and identify what systems may have been affected
• Support the incident response team (SOC) by providing requested information
• Manage and resolve Security Operations tickets in a timely fashion
• Work with the Customer Information Security Team on incidents and initiatives
• Participate in the improvement and or development of Security Monitoring and Incident Response process and procedures documentation where required

The successful candidate will also be required to assist with Intel systems and network support as required. It would therefore also be beneficial but not essential to have experience in:

• Forcepoint Web, Email and Data Security
• McAfee EPO, DLP, Avecto, HIPS, AV, DE
• RSA
• Microsoft Windows Server 2008-2016 - installation, configuration and roles (AD, DHCP & DNS, Print, etc.)
• Microsoft Exchange 2007-2016 administration
• Microsoft System Centre 2012 Configuration Manager
• Basic scripting knowledge - powershell, vbscript, batch
• Linux - installation and configuration
• VMware vCenter and ESXi - installation, patching, configuration and administration
• Basic understanding of LANWAN technology (Cisco)

Technical skills:

• Excellent investigative skills
• Thorough approach to problem resolution
• Previous history of working in similar role
• Security Incident Response management
• Forensic Analysis of security incidents
• Ability to write formal detailed documentation

Desirable Skills/Qualifications:

• Degree in Computer Science or Information Technology preferred
• Information Security Certification would be advantageous.