Membership Administrator/Secretary

An exciting and challenging role to provide administrative assistance to the regional managers and members of a national Trade Union.

Responsibilities:

• Answer queries and provide assistance to members.
• Process membership applications and keep membership data up to date.
• Organise and administer Legal services to members on employment tribunals, personal injury claims, summons, CICA, free ½ hour advice and surgeries and free wills.
• Provide assistance for local delivery of education services.
• Answer queries and provide assistance to branch secretaries.
• Keep Regional Industrial activists / shop stewards / Branch officer listings up to date on the membership system.
• Provide full secretarial / administrative support as required to regional officers - diaries, meetings, minutes etc.
• Keep filing up to date in a manner consistent with Unite guidelines.
• Open correspondence and respond as appropriate on a timely basis.
• Answer telephones in a courteous and helpful manner.