Housing Officer

Undisclosed Company
Up to £20000 per annum
16 May 2019
13 Jun 2019
Manpower UK
Job Type

Due to expansion our well established client is looking for a Housing Officer to cover the Cardiff area.

Reporting to the Contracts Manager, you will be responsible for managing a portfolio of properties in Cardiff. This role involves working from home with daily travel to provide direct support and management to the Service Users.


Supporting the Service User (SU)

  • Manage a caseload of Service Users.
  • Attend dispersal and conduct induction of SU into property.
  • Sign-post as necessary to support agencies, social workers, support team etc.
  • Conduct visits and report any incidents, SU issues, absconders etc.
  • Ensure SU's are Moved On when requested by the council.
  • Ensure that health and safety of SU's are maintained at all times.

Managing a property portfolio

  • Conduct inspections and report defects as required.
  • Ensure all items within property are replaced /repaired as required in line with inventory procedure.
  • Prepare property for re-occupation after SU's move on within the given timescales.
  • Ensure terminated properties are effectively prepared for hand back to landlord.
  • Effect minor property repairs if necessary.
  • Ensure the properties are maintained according to Health and Safety guidelines and company procedures.
  • Ensure stores are maintained in line with purchasing procedure.


  • Good office administration and organisational skills
  • Good communication and interpersonal skills
  • High degree of initiative
  • Flexible/Adaptable
  • Smart professional presentation
  • Good computer skills including Microsoft Office Software
  • Full driving licence and a car owner

In return, you will benefit from 20 days holiday increasing to 25 days with service, pension and life insurance.

Hours: Mon-Fri 40 hours per week 8.30am-5pm
Salary: £20,000 plus fuel allowance

Interested in this permanent role, based from home covering the Cardiff area? Please email your CV to or contact me on 07483 340870.

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