Customer Service Advisor

Customer Service Advisor

Manpower Group are currently recruiting for a client located in Manchester City Centre for the role of Customer Service Advisor. This is an excellent opportunity to join a great company who offers an excellent working environment with a warm and friendly approach.

Salary: £20,765

Location: Manchester City Centre

Person Specification

• Excellent verbal and written language skills in Flemish, Dutch
• Positive approach to providing excellent customer service and taking accountability for resolving or escalating customer queries as required
• Must be able to demonstrate a focus on delivering results, being a valued team player, and showing resilience and adaptability to achieve personal and team objectives
• Confident in meeting deadlines with minimal supervision, whilst maintaining high levels of quality and efficiency
• Confident in using numerous IT applications
• Understand and consistently apply fair treatment of customers
• Ability to acquire and put into practice new knowledge and skills, developed though on the job training
• Willing to cross-cover within business centre to support other teams as required to help maintain overall quality of service

Benefits

• Annual leave entitlement of 22 days + Bank holidays, + other rewards and benefits
• Discretional annual bonus scheme
• Enhanced maternity, paternity & adoption policies
• Modern, state of the art office in Manchester City Centre
• Structured initial and ongoing training

If this role is of interest to you, then please apply today or call Hamzah on 0161 503 2208.