Customer Service Advisor

Recruiter
Undisclosed Company
Location
Manchester, Greater Manchester
Salary
Up to £20765 per annum
Posted
17 May 2019
Closes
31 May 2019
Ref
MC2413
Contact
Manpower UK
Job Type
Permanent
Hours
Full-time

Customer Service Advisor

Manpower Group are currently recruiting for a client located in Manchester City Centre for the role of Customer Service Advisor. This is an excellent opportunity to join a great company who offers an excellent working environment with a warm and friendly approach.

Salary: £20,765

Location: Manchester City Centre

Person Specification

  • Excellent verbal and written language skills in Flemish, Dutch
  • Positive approach to providing excellent customer service and taking accountability for resolving or escalating customer queries as required
  • Must be able to demonstrate a focus on delivering results, being a valued team player, and showing resilience and adaptability to achieve personal and team objectives
  • Confident in meeting deadlines with minimal supervision, whilst maintaining high levels of quality and efficiency
  • Confident in using numerous IT applications
  • Understand and consistently apply fair treatment of customers
  • Ability to acquire and put into practice new knowledge and skills, developed though on the job training
  • Willing to cross-cover within business centre to support other teams as required to help maintain overall quality of service

Benefits

  • Annual leave entitlement of 22 days + Bank holidays, + other rewards and benefits
  • Discretional annual bonus scheme
  • Enhanced maternity, paternity & adoption policies
  • Modern, state of the art office in Manchester City Centre
  • Structured initial and ongoing training

If this role is of interest to you, then please apply today or call Hamzah on 0161 503 2208.

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