Ocean Freight Import Clerk
- Employer
- Undisclosed Company
- Location
- Hampshire, Southampton
- Salary
- £19000 - £25000 per annum + Benefits
- Closing date
- 1 Jul 2019
View more
- Sector
- Administration and Business Support, Driving and Logistics
- Job Type
- Permanent
- Hours
- Full-time
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Ocean Freight Import Clerk
Eastleigh - Southampton
£19,000 - £25,000 per annum (Depending on Experience)
Responsibilities:
- Develop and build relationships to ensure a high level of customer service is provided to clients.
- Freight is moved to customer specifications, on time with all the necessary customs and legal documentation and a record is kept of all daily events and interactive reports.
- Arrange haulage with shipping line/hauliers.
- All freight is invoiced and checked prior to dispatch.
- Ensure pre-alert documents are on hand as required.
- Requests and queries are resolved and actioned quickly and efficiently.
- Communication with overseas agents, customers and suppliers is clear precise and effective to ensure that the freight is moved as per customer requirements.
- Use customer ERP and SAP systems as and when required.
- Accurate & timely reporting/escalation to department manager.
Person Specification:
- A minimum of 2 years' experience in freight forwarding.
- Import experience involving shipments to global destinations and working with clear operating procedures.
- Familiarity with the use of all forms of haulage, sea, road, rail and air for ADR and IMDG shipments.
- Experience of managing client/customer relations with strong verbal and written communication.
- International experience and exposure plus the ability to work with a global network of agents, suppliers, shipping lines, hauliers, and rail and air lines in other countries.
- Experience of working in a high-pressure environment whilst retaining the capacity to remain calm under pressure and resolve problems and challenges efficiently.
- The ability to prioritise many tasks to ensure accuracy and deliver results with great attention to detail and a high sense of urgency.
For more information apply today!!
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