French, Dutch or German Speaking Customer Service Agents

Undisclosed Company
Kent, Folkestone
£22538 - £23935 per annum + Plus Bonus
05 Jun 2019
19 Jun 2019
Manpower UK
Job Type

Joining this team means you will be working for an internationally renowned company with a sense of family. Their shared values are the safety of their customers and staff, teamwork, customer service and economic performance.About the position:We are looking for exceptional French, Dutch or German speaking Customer Service Agents to join a busy team.This position is all about the customer and making their experience the best you can. You'll be taking calls, booking travel reservations, making amendments to bookings whilst at the same time looking for opportunities to up-sell additional products.Hours:

This excellent on-going contract is annualised, which will mean working 35-42 hours a week and your weekly rota will include a varied shift pattern with weekends included (this is issued at least one week in advance).The contact centre is open between 8.00am and 7.00pm Monday to Friday, 8.00am - 5.30pm on a Saturday and 9.00am - 5.30pm on a Sunday. (Please note: No holidays are permitted in the first four weeks)

Pay rates:

Starting Salary £22,538After 18 months: £23,935You have the opportunity to earn UNCAPPED COMMISSION from the first day you start on the phones and you get an increase in pay (extra £2.72 per hour on a Saturday and £7.69 per hour on a Sunday) if you are scheduled to work over the weekend.Benefits offered:Apart from the great salary they also have free parking onsite, discounted travel, discount in the duty free shops and restaurant's onsite!!