International B2B Sales Executive

We are currently seeking a permanent International B2B Sales Executive in Letchworth, paying £22k per annum with an OTE of £28k, please see below for more information;

Overall Purpose:

To manage a portfolio of predominantly overseas customers (Retailers/Wholesalers/Traders), building relationships to help facilitate trading opportunities, with the ultimate aim of maximising profit. Carrying out business development activity to identify and secure new customers and suppliers, helping to increase the profitability of your portfolio.

Principal duties

• To be the Relationship Manager of a portfolio of overseas customers, ensuring that excellent standards of customer service are maintained at all times.
• Trading products all over the world, including buying, completing back to back deals with customers, organising freight, and producing shipping documents (a 'full circle' process).
• Dealing with product / new business enquiries, and processing sales orders received via telephone, skype or by email. e.g. providing quotes, stock availability and pricing information, upselling/cross-selling products, and converting new business leads into sales.
• Using a worldwide base of suppliers to source and create offers, helping to generate sales.
• To ensure systems are maintained regarding deliveries, collections, invoicing.
• To liaise with the Warehouse Operations Manager and/or Assistant Warehouse Manager with regard to any stock/returns issues.
• To undertake any other duties commensurate with the grade and responsibility of the post as instructed by your Line Manager or Company Director(s).

Hours:

Normal hours of business are 09:00 to 17:30

Leave:

20 days per annum plus any days taken in conjunction with bank holidays; plus an extra days leave for each year of service up to a maximum of 25 days per annum.

Education

GCSE English and Maths Grade C or above (or equivalent)

Desired;

At least 12 months' experience of sales and/or buying in a B2B environment

Experience of dealing with customers

Ability to work without direct supervision

Ability to work under pressure and to prioritise workloads

Excellent organisational and time management skills

Excellent Customer Service skills

Ability and confidence to make independent decisions

Excellent attention to detail

Ability to use initiative

Basic computer literacy

Good numeracy skills

Excellent written and oral communication skills

Good interpersonal skills to relate to staff at all levels

Ability to work in a team

Experience of working with Mamut accounting system or similar

Experience of trading worldwide

Sector product knowledge

For more information please contact me at Sophie.Howley @ Manpower .co .uk or alternatively on 01895 204 948