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Content moderation - Dutch

Employer
RCI
Location
Dublin
Salary
Negotiable
Closing date
19 Jul 2019

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Job Details

Manpower's client has been a tremendous success story globally over the last 20+ years.

You will be part of a rapidly growing multilingual team. The Team will be working on site with and alongside internal teams for a leading online multinational company to respond to requests and assist in the success of this project. You will receive extensive training to develop your skills to succeed in an environment that is professional, modern, fast paced and driven by excellence

The role: Content Moderation

Responsibilities:

* Work with an online tool and validate accuracy of data displaying on certain websites.
* Make decisions as to what course of action needs to be taken to ensure correct information is displayed. Examples of corrective measures might include additional online research or calling up a B2B customer to verify information.
* Make outbound phone contact with clients when necessary in a courteous, professional and efficient manner. There is NO SELLING involved in this position but proactive phone calls with the purpose of obtaining information.

Candidates profile:

* Native Dutch speaker and advanced English
* Ideally, with some experience in a customer service or content review position - Fresh graduates will also be considered.

Key success factors in this position are adaptability and flexibility, ability to focus on relatively repetitive tasks at a computer, good communication skills, an ability to make an independent judgement and a problem-solving nature.

If you are interested in developing your career faster in a great environment, apply now for this amazing team!

Company

RCI is the global leader in the provision of holiday exchange services, offering the world’s largest resort holiday exchange network. More than that, we provide a suite of unrivaled products and services designed to enhance the leisure lifestyles of our members. These are all reasons why more resorts trust us to deliver holiday exchange services to their owners than any other company across the globe. RCI stands for Resort Condominiums International. We’re part of the Wyndham Destinations, one of the world’s largest hospitality brands. Operating across six continents, Wyndham has a premier resort portfolio of world-renowned brands and sends nearly five million families on holiday every year. Working with our fellow Wyndham group companies, we have access to all the expertise, experience and support needed to ensure our members get the world-class exchange holiday experiences they deserve.

At RCI, we understand that no matter how busy life gets, you cherish the time you set aside each year to take time out with those who mean the most to you and create memories that will last a lifetime. We’re dedicated to helping you make those memories – because your holiday means the world to us! At our international contact centre in Cork, we take world-class care of our customers. We're looking for creative people who have a passion for travel, because our member's holidays mean the world to us. RCI prides itself on being an organisation that understands and enforces the importance of values, and is committed to organisational ethics. Our employees around the world exhibit three core attributes – remarkable intelligence, passion for travel and complete integrity – which guide us in the conduct of our day-to-day business.

RCI

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