Customer Support Representative

Manpower are delighted to be recruiting for a Customer Support Representative to join our Inside Sales team.

As part of the Support team, you will be the point of contact for various requests via inbound/outbound calls and inbox management. You should be comfortable speaking with various levels of stakeholders.

You will provide vital support to Sales Representatives by managing incoming requests and navigating to the appropriate individual.

Responsibilities:

• Driving a high level of quality service support across the entire business
• Management of incoming emails and calls
• Manage escalations through customer and partner engagement
• Database management

The successful candidate will have strong administration skills as well as excellent interpersonal skills which are essential for this role. A background in customer services would be advantageous.

Working within a dynamic and supportive environment, we will help you maximise your potential and drive a successful career.

Manpower offer a flexible, friendly working environment where you can enjoy various benefits including:

• Break out areas featuring table tennis / pool tables
• Free onsite parking
• 'Dress down' Fridays
• Weekly campus events
• Subsidised gym facilities
• On-site canteen
• Fantastic opportunities for progression

The team work Monday to Friday 9am - 5.30pm and so there is no weekend working!