Customer Experience Associate - Danish
- Employer
- Manpower Ireland
- Location
- Dublin
- Salary
- Negotiable
- Closing date
- 20 Aug 2019
View more
- Sector
- Customer Service and Call Centre
- Job Type
- Permanent
- Hours
- Full-time
We are looking for fluent Danish speakers with customer-focused experience to help deliver an outstanding customer experience and support us to continue driving the results of digital marketing campaigns made by Small to Medium Business (SMB) customers of a global Fortune 500 company.
Responsibilities include:
* Providing multilingual customer support and brief marketing advice to SMBs based in Europe, Middle East and Asia through different channels - live chat, email and phone
* Helping SMB customers drive results via their marketing campaigns through consultation, education, and support and by demonstrating the value of the clients SMB advertising solutions
* Working with business customers to identify their growth / marketing plans and give advice on how to implement the product to achieve them
* Providing product and tool support to improve the overall experience and drive higher product adoption and spend
Skills and Experience:
* Experience working in a customer-focused environment
* Minimum of 1 year's prior work experience in the marketing or technology sector is desired, not required
* Fluency in Danish (Written & Spoken)
* Exceptional grammar and the ability to construct emails efficiently
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert