Internal Sales Manager
We are currently seeking a permanent Internal Sales Manager in Thurrock at £40,000 per annum, our client is a dynamic leader please see below for more information;
Responsibilities:
- Provide clear objectives for employees in terms of daily activity, weekly, monthly and annual goals and give feedback to ensure that individuals are meeting their targets.
- Monitor staff performance through appraisals, performance reviews, setting personal development plans to develop staff and maximise talent potential.
- Identify staff development and training needs and address them.
- Responsible for HR issues including discipline, absence, capability and performance management.
- Develop a culture of 'team working' to ensure smooth operations, consistency and process improvements where possible.
- Supervise direct reports in line with company policies.
- Recruiting and training highly effective Internal Sales Executives
- Put in place a telesales strategy to enable the company/team to achieve its targets
- Development and growth of new business
- Prospecting and canvassing for new business and leading from the front by ensuring a high level of your own telesales activity and achieving personal sales targets
- Converting potential leads to appointments
- Co-ordinating effectively with other business functions
- Maintaining and updating a database on clients/prospective clients
- Complete CDA/Sales paperwork
- Deal with customer enquiries and grievances that require escalation
Requirements:
- Display an excellent level of communication and interpersonal skills with the ability to manage people.
- Ability to develop an effective team environment encouraging development and progression.
- Able to show experience of strong telesales activity and setting the right example for the team.
- Ability to multi task and be able to react under pressure.
- Customer focused with solid experience in Telesales
- Self-motivated with strong decision-making skills
- Good understanding of the IT package - Microsoft Office
- The ideal candidate will be an experienced sales team manager, with experience of recruiting, training and motivating an internal sales team
- Proven experience in achieving targets set
For more information please feel free to contact me on 01895 204 948 or alternatively drop me an email to Sophie.Howley @ Manpower .co .uk
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