Full Time - Collections Advisor

Customer Liaison Officer, Sheffield

Temp to Perm - Full Time (37.5 hours)

Salary: £8.21

Shifts Covering:

8am - 8pm Monday - Thursday,

8am - 6pm Friday

Saturday 8am - 2pm

MUST BE FEXIBLE

Our clients based in Sheffield are committed to delivering the highest levels of specialist services to our clients and they recognise that they can't do this without a team of highly skilled, experienced and passionate individuals. They are proud to say that it is there people that make the business a success.

What makes a great Customer Liaison Officer?

The role requires you to have the ability to proactively engage with customers with arrears to secure payment, or where circumstances dictate, negotiate repayment plans with those in financial difficulty. You will carry out regulated collections and debt recovery procedures in accordance with company policy and procedures, ensuring that collections targets are met.

The ideal candidate will be a strong Team Player who strives to achieve targets, they will be customer focused and results focused. A confident and assertive person is key to be successful in this position. They need professional, and flexible employees to be part of the team. You will be articulate, courteous, assertive, resilient and empathetic.

What we offer you….

• Pension
• 28 days' annual leave
• Employee discounts through My Premier Benefits
• Free Parking at our Sheffield office
• A temp to perm role

Who you will be working for….

The company have been collecting utility debt for over 20 years. In a world where debt management and vulnerable customer care are integral parts of the customer journey, effective collections strategies have never been more important. Customers must be placed at the heart of operations.

How to apply….

Please click on the link below to apply