Telesales Agent - Fleet
£20 - £25k + Bonus
Immediate start available!
We have an exciting new opportunity available for a dynamic Telephone Agent, to become part of our growing sales team. Working as part of a leading IT &Telecoms company you will be responsible for introducing business' with Avaya technology and systems. The ideal applicant will have proven experience in Telemarking and lead generation and dedication to bringing in new business leads.
Key Responsibilities & Tasks:
- Make outbound contact (phone or email) with a defined list of customer accounts to ensure their satisfaction and whether they have any additional requirements
- Keep all customer records on our CRM system (contact numbers, names and email addresses etc.) up-to-date
- Answer incoming reactive sales enquiries from existing or prospective customers and provide written quotations
- Escalate leads and opportunities that require external visits to a field-based account manager
- Achieve a monthly target (to be advised) for one-off sales and recurring revenue
- Confidently build rapport and relations with existing customer base
- Follow up on quotations with a view to converting to orders
- Seek supplier quotations to reflect customer requests/orders, ensuring they are cost and timeframe effective to the customer quotation
- Experience in Telesales
- Strong interpersonal skills
- An effective communicator
- Excellent networking skills
- Computer literate
- Use of Microsoft Office Applications
- Interest in telecoms
- Knowledge of Avaya products and systems (desirable)
If you are interested in hearing more about the role then please apply today or call 01895205321.
Telesales, Sales Executive, Lead generation, B2B, Business Support, Telecommunications, AdEPT, IT Solutions, Avaya, outbound, inbound, Sales, internet telephone, wireless data, communication, customer relationship management, business solutions. Ring central, Nextiva, OnSIP, 3CX, 8X8, Mitel, Shoretel, Jive, Microsoft, Unify, Cisco, Digium