Multilingual Customer Service Advisor

Recruiter
Undisclosed Company
Location
Edinburgh
Salary
Up to £20000 per annum + Benefits
Posted
13 Aug 2019
Closes
10 Sep 2019
Ref
MLCS-Edinburgh
Contact
Manpower UK
Job Type
Permanent
Hours
Full-time

Multilingual Customer Service Advisor

£20,000 per annum

Edinburgh

Do you speak any of the following languages fluently and are keen to create a long-term career within the travel industry?

English (Night Shift), Russian, German, French, Polish, Portuguese, Greek, Dutch

If so then I have a great opportunity based in a beautiful modern office within Edinburgh town centre.

Responsibilities:

  • Manage all inquiries for both national and international customer (within the language that you speak)
  • Provide excellent customer service within a timely manner
  • Record all data and manage the internal systems regarding administration
  • Record and manage any complaints
  • Provide high levels of accuracy in both inbound and outbound communications
  • Ensure professionalism when dealing with customers and colleagues

Requirements:

  • Experience within a customer service role
  • Fluent in at least one of the languages listed above

Hours:

  • The company is open Monday to Sunday of which you will work 5 days. Shift rota basis available.

For more information, please apply today!