Full Time Contact Centre Outbound Communicator

Undisclosed Company
Oxfordshire, Thame
Up to £21000 per annum
14 Aug 2019
28 Aug 2019
Manpower UK
Job Type

Full Time Contact Centre Outbound Communicator

A fantastic opportunity has arisen within an experienced Contact Centre team as a Outbound Pre-Sales & Marketing Communicator.

We offer a great package with a salary of £21,000 working 37.5 hours per week, 5 out of 7 days Monday-Sunday on a rota basis between the hours of 8:30-22:00.

What the role involves:

  • Building excellent relationships with customers who have requested further information or are interested in the product
  • Assisting customers with any queries and giving the different options that they have
  • Communicating with both the inbound team and the dealership team with any customer queries
  • Supporting with Inbound calls
  • Offering outstanding customer service via phone and email

The ideal candidate will have:

  • Have experience in a customer service/sales environment
  • Can prioritise your workload and enjoy working within a fast-paced environment
  • Have excellent communication skills with great attention to detail
  • Love problem solving and enjoy finding innovative solutions to challenges as they arise
  • Have attention to detail in order to maintain accurate records and information updating the database
  • Work well within a team

Essential skills:

  • Excellent telephone manner and interpersonal skills with the ability to communicate effectively both verbally and in writing
  • Ability to remain calm, maintain high standards and work effectively under pressure
  • Problem solving and trouble-shooting to resolve issues in a timely fashion
  • A good team player who works proactively with others, providing help and support as required and adaptable to a range of varied tasks

A range of excellent benefits including:

  • Full training provided
  • Parking on site
  • Work as part of a supportive and vibrant team
  • Holiday allowance
  • On site canteen
  • Employee benefits

You will be given a thorough induction and full training should you be successful in securing a position with our client. If you`re interested in joining our client as an Outbound Communicator in Thame, Oxfordshire. Please contact us for more information or apply online today.

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