Customer Service Advisor

Customer Service Advisor

A fantastic opportunity has arisen within an experienced Customer Service Team as a Customer Service Advisor in Witney. The role is 30 hours per week working Monday-Thursday 8:30-17:00 at £9.42 per hour. This position is Temp to Perm after a 12-week period. You will need to be flexible and for peak periods (maximum 7 weeks) you will be required to work 5 days per week taking the time back as additional holiday.

What the role involves:

• Data entry and task completion
• Investigating queries, filling and chasing orders.
• Establishing new customer relations
• Providing excellent customer service when communicating with customers over the phone and via email
• Establishing maximum customer retention by making outbound calls

The ideal candidate will have:

• Have experience within a customer's service environment
• Experience communicating via telephone and email
• Excellent communication skills
• Ability to multitask and prioritise
• Work well within a team
• Time management skills

A range of excellent benefits:

• 20 days annual holiday plus bank holidays increasing to 25 days after 5 years' service
• Discount on products
• Personal pension scheme
• High street discount scheme
• Employee assistance programme
• Long service awards

You will be given a thorough induction and full training should you be successful in securing a position with our client. If you are interested in joining our client as a Customer Service Advisor in Witney, Oxfordshire. Please contact us for more information or apply online today.