Full Time Contact Centre Advisor

Undisclosed Company
Thame, Oxfordshire
Up to £18000 per annum
15 Aug 2019
29 Aug 2019
Manpower UK
Job Type

Full Time Contact Centre Advisor

A fantastic opportunity has arisen with a growing contact centre team providing a consistently excellent and proactive service, managing and exceeding customers expectations.

We offer a great package with a starting salary of £18,000 working 37.5 hours per week, Monday-Friday 8am - 6pm on a rota basis working 1 in 4 weekends Saturday hours 9am-5pm and Sunday 9am-3pm with time of in lieu during the week.

The ideal candidate will have:

  • Have experience in a customer service/sales environment
  • Can prioritise your workload and enjoy working within a fast-paced environment
  • Have excellent communication skills with great attention to detail
  • Love problem solving and enjoy finding innovative solutions to challenges as they arise
  • Have attention to detail in order to maintain accurate records and information updating the database
  • Work well within a team

Essential skills:

  • Using your technical expertise, you will assist your customer through first line diagnostics,
  • Excellent telephone manner and interpersonal skills with the ability to communicate effectively both verbally and in writing
  • Ability to remain calm, maintain high standards and work effectively under pressure
  • Problem solving and trouble-shooting to resolve issues in a timely fashion
  • A good team player who works proactively with others, providing help and support as required and adaptable to a range of varied tasks

A range of excellent benefits including:

  • Full training provided
  • Parking on site
  • Work as part of a supportive and vibrant team
  • Holiday allowance
  • On site canteen
  • Employee benefits

You will be given a thorough induction and full training should you be successful in securing a position with our client. If you`re interested in joining our client as a Customer Service Advisor in Thame, Oxfordshire. Please contact us for more information or apply online today.

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