Emergency Dispatch Assistant

Undisclosed Company
Oxfordshire, Bicester
£8 - £9 per hour
16 Aug 2019
30 Aug 2019
Manpower UK
Job Type

Are you fully flexible?

Would you like a new job path within the NHS service?

We are looking for several applicants to work with us as dispatch assistants for the ambulance service. We will be looking to fill these roles by 1st October 2018, these roles are temporary on - going, so permanent placement at the end of them.

Good all round level of education including 4 GCSEs grades A-C or equivalent demonstrable ability

Typing speed at least equivalent to 40 words per minute

NVQ2/3 in Customer Care, Contact Centre Operations or Call Handling Operations OR must be willing to undertake such qualifications supported by the trust.

Ability to listen to and record information accurately and is able to recognise the relevance of information, especially in emergency situations, prioritising information appropriately

Good written and verbal communication skills, (including the ability to speak clearly over the radio and telephone)

Ability to follow established procedures

Ability to follow instructions exactly

Ability to work to deadlines and timescales

Displays a diplomatic and objective approach towards the needs of others

Accurate data input skills

Good knowledge of the geography of Hampshire

Good organisational skills

Calm manner, especially when under pressure

Works on own initiative when circumstances dictate such action

Good team player

Displays a flexible and pro-active approach to work

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