Library Support Assistant

BCU are looking for students to work at Curzon Library (2 posts including 1 post for Margaret Street Library); Mary Seacole Library (2 posts)

You will work up to 8 hours per week and the role is up to the end of June/ July 2020. The hours can be flexible to fit around your studies.

Job Purpose

To support the day-to-day operation of Library and Learning Resources through library stock work including shelving returned items and moving stock where necessary.

Main Duties and Responsibilities

1

To shelve and tidy, including moving library stock.

2

To clear library material from study tables

3

To undertake stock work as directed by Supervisors,

4

To participate in building checks to support the monitoring of the Library and Learning Resources environment, including keeping study spaces free of litter and supporting the enforcement of library policies.

5

To participate in the Library & Learning Resources student engagement strategy by feeding back to library staff on the students' perception of Library & Learning Resources services.

6

To uphold and promote the University's core values of Excellence, People Focused, Partnership Working, Fairness and Integrity. These values define the principles of how we work together with our staff, students and partners.

7

To contribute to the development of sound practices and procedures which promote effective service functions.

8

To maintain the highest levels of security and confidentiality, and ensure the integrity of all data, systems and networks which the role encounters

9

To undertake other duties commensurate with the grading of the post.

Person Specification

• Professional approach to the working environment
• Experience of working in a busy, customer focused environment
• Familiar with the use of materials in a library setting
• The ability to handle multiple tasks concurrently and in a calm and professional manner
• Must be efficient, flexible and be a good organiser
• Must be able to work independently and as part of a team
• There is a high necessity for accuracy and attention to detail
• Proactive approach to providing student-student support
• The ability to work under pressure and on own initiative to meet essential deadlines
• Excellent and effective communication skills
• A proactive approach to service improvement
• Customer-focused approach to service delivery
• Demonstrates a commitment to the University's core values of Excellence, People Focused, Partnership Working, Fairness and Integrity

Dignity at work

Every member of staff has a responsibility to ensure colleagues are treated with dignity and respect. The University is committed to creating a work environment for all staff that is free from harassment, intimidation and any other forms of bullying at work, where everyone is treated with dignity, respect and professional courtesy.

Health and safety

The arrangements for meeting the University's health and safety objectives are contained in the Birmingham City University Health and Safety Policy. This includes the responsibilities of key staff and procedures covering the main activities of the University.

All staff are expected to take reasonable care of themselves and those that may be affected by their actions.

Dress code

The University does not operate a formal dress code for its employees, other than for those who are provided with uniform and/or protective clothing. However, employees must ensure that their dress is professional, reasonably smart and appropriate for the situation in which they are working. All staff should ensure that they present a professional image and one that reflects sensitivity to customer perceptions. This may reflect their ethnicity and lifestyle, but should not be provocative or cause offence to those with whom they have contact.

Citizenship

All staff are expected to adhere to good citizenship, being generous with help and support to others, collaborating with colleagues and working for the benefit of the University as a whole. In particular working to provide a positive student experience and achieving excellence in all the University's activities.