Field Collections Agent - Romford

Recruiter
Undisclosed Company
Location
Essex, Romford
Salary
£25000 - £35000 per annum + + Car Allowance
Posted
20 Aug 2019
Closes
17 Sep 2019
Ref
LL.FCA.SN
Contact
Manpower UK
Job Type
Permanent
Hours
Full-time

Field Collections Officer

Full time permanent position

Location: Romford

Basic Salary: £18,000 (OTE £25,000 - £40,000)

If you are self-motivated, organised and professional and you're looking for a job that fits around your life, then read on.

Due to the continued growth of the company, an opportunity has arisen to join our Field Collections team for a leading provider of debt collection services to the utility and financial services.

Job Summary:

Working on behalf of many major household names, including large utility and financial services companies, you will be attempting to resolve debt issues by visiting customer premises. You will also be visiting premises to establish occupier details, confirm meter readings and to make contact with customers where remote communication methods have failed.

The applicant will have:

  • Good communication skills
  • The ability to work alone
  • Confidence in leading a team of support staff on warrants of entry
  • Ability to review and understand customer vulnerability
  • Ability to detect gas and electricity meter theft / interference
  • Attend magistrates court to provide evidence where required.
  • Strong customer service skills
  • Organisational skills to plan workloads
  • Competent IT ability and familiarity with the Microsoft Office suite.

In exchange, you will be provided with all of the necessary training, required equipment, a competitive remuneration package which includes a day rate and commission payments and the on-going support of a highly respected company. You will need to have your own vehicle (with relevant business insurance), a full valid driving licence and will be subjected to a criminal records check.

Experience:

Minimum 1 year experience of working in any of the following:

  • debt recovery
  • debt management
  • debt collection
  • relationship manager
  • enforcement officer
  • arrears officer
  • arrears controller or credit control.

PLEASE NOTE ALL APPLICANTS MUST HAVE A FULL UK DRIVING LICENSE AND THEIR OWN VEHICLE

If interested please apply today!

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