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Content Moderation - Dutch

Employer
Manpower Ireland
Location
Dublin
Salary
Negotiable
Closing date
4 Sep 2019

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we are recruiting for content reviewers to work with our client on a 12 months contractor basis working with one of the global leading clients. You will be responsible for helping improve the quality and safety of online content, while gaining hands-on job experience.

Job Description

As a Content Reviewer, you will be responsible for analysing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. You will use your problem-solving skills to continuously deliver value to our clients, while making a larger impact on society.

 

Duties and Responsibilities

Day-to-day responsibilities may include, but are not limited to:

* Investigate and resolve issues regarding content that is reported for account support and/or safety; flag for action, and resolve within agreed-upon turnaround times and standards of quality

* Respond to user inquiries with high quality, speed, empathy, and accuracy

* Understand and remain up-to-date with client policies and guidelines; resolve inquires according to defined policies and procedures

* Fulfill base productivity and quality requirements

* In the context of this role, individuals will be exposed to potentially disturbing content, and will need a level of resilience and maturity. We care for our employees' well-being, health and safety and ensure that they have the support and resources needed to execute the responsibilities of their roles.

 


Qualifications

 

 

 

Eligibility:

 

 

* Fluency in Dutch (and English)

* Strong attention to detail to ensure quality of work

* Enthusiastic, positive attitude with a strong willingness to learn

* Good knowledge of internet and associated technologies

* Experience in a professional work environment (Recent graduates welcome)

 

 

 

 

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