Online Data Agent - Polish and German Markets

7 days left

EUR24500 - EUR30000 per annum
26 Aug 2019
23 Sep 2019
Maria Clesham
Job Type

We are currently hiring German & Polish-speaking Data Agents for a multinational Fortune 500 tech outsourcing company based in Dublin 3. With over 260,000 employees worldwide, this is an amazing opportunity to get an insight into some well-known companies in the industry.

What you will be doing:

  • Working with an online tool to validate the accuracy of data displayed on certain websites.
  • Carrying out corrective measures and making decisions as to what course of action needs to be taken to ensure correct information is displayed.
  • Making outbound calls with clients when necessary in a courteous, professional and efficient manner. There's no cold-calling involved, just proactive phone calls with a purpose of obtaining information.
  • Process required requests/transactions and make good decisions related to customer requirements.
  • Follow all compliance and security measures relating to client data.
  • Take action on process transactions and handle the same with proper research.
  • Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.

What you need:

  • Fluent German, Polish & upper intermediate English.
  • Bachelors degree in any discipline.
  • Experience in a customer service or content review position in a process-driven environment an advantage.
  • Good computer skills, communication skills, the ability to focus on relatively repetitive tasks, as well as problem-solving skills.
  • A thorough knowledge and understanding of Germany & Poland (the geography, cultures, values and behaviours).

What's in it for you?

  • Relocation package
  • Extensive training
  • Clear progression pathwithin the company
  • A vibrant, modern office located in Dublin 3
  • 25 days paid holidaysper year
  • A friendly, multicultural and sociable environment in the office
  • Discounts on public transport costs
  • Gym/retail discounts
  • Pension scheme

If interested please apply below!

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Are you a fluent German AND Polish speaker?

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