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Customer Collections

Employer
Undisclosed Company
Location
Luton, Bedfordshire
Salary
Up to £8.65 per hour
Closing date
23 Sep 2019

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Job Title: Customer Collections

Salary: £8.65 per hour (£18,000 per annum)

Hours: Monday - Friday 09:30 - 18:00

Type: Temporary ongoing, permanent contract offered for successful candidate

My client has a 40 year history of supporting and supplying to the UK, European and Global electrical distribution market including major accounts and global catalogue platforms.

As a result of our ongoing company growth, we are pleased to announce this new role taking a further step to improve the customer service.

Key Role:

  • Greeting visitors and customers in reception area.
  • Dealing with customer collection orders.
  • Adapting to the job where needed and providing high level service both face to face and on the telephone.
  • Chasing up customer collections that are yet to be collected.
  • Processing sales orders from the ticketing system.
  • Supporting Sales where necessary.
  • Signing in visitors for meetings.

Requirements for the role:

  • Knowledge of a customer service and sales environment.
  • Understanding of the correct attitude and ways of dealing with customers.
  • Ability to work within a busy environment.
  • Willing to work within a team environment, but also demonstrate the willingness to work alone as needed and willing to take on individual tasks.
  • Positive and team orientated attitude even when under pressure.
  • Ability to adapt to new technology, must have strong IT skills working knowledge of Office, Excel, Word and phone / customer skills.
  • Must be able to use own initiative to troubleshoot and problem solve.

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