Customer Service Advisor

Recruiter
Undisclosed Company
Location
Bristol
Salary
Up to £17000 per annum + OTE 19400
Posted
06 Sep 2019
Closes
20 Sep 2019
Ref
BT1168
Contact
Manpower UK
Job Type
Permanent
Hours
Full-time

Are you immediately available a looking for an Inbound Customer Service role based in Bristol City Centre?

Are you looking to join a fast-paced growing organisation that offers free bus travel to and from Bristol city centre, newly refurbished working environment and great progression routes for your career?

Are you looking for a company that offers fantastic employee benefits, including a unique share plan scheme, on-site gym, coffee shop, canteen, and much more?

My client one of the leading Financial Services organisations is seeking a team of 10 professional Inbound Customer Service Advisors to join their friendly team on the 16th September

The role is full-time (37.5 working hours per week), Monday to Friday. Normal business hours are 08:00 and 18:00, and you will be scheduled to work daily 7.5 hour shifts between these times.

To be considered for one of the positions you will come from a proven history of Customer Service / Office Support and possess the following.

  • Previous experience of delivering excellent customer service
  • Strong communication skills
  • Ability to work as part of a team - positive outlook and high energy!
  • PC Literate including MS Office applications such as Outlook, Word and Excel
  • Enthusiasm to develop new knowledge and skills
  • Commitment to quality
  • Additional language skills in German, Spanish, French, Italian and Swedish are advantageous

Some of your duties will include but not limited too

Dealing with all incoming calls in a professional manner

Updating systems

Data Entry

Managing inbound customer enquiries from shareholders and their representatives

Providing services on behalf of several hundred clients