Nightshift Customer Service Advisors

2 days left

Recruiter
Undisclosed Company
Location
Edinburgh
Salary
Up to £22000 per annum
Posted
10 Sep 2019
Closes
24 Sep 2019
Ref
EB1695
Contact
Manpower UK
Job Type
Permanent
Hours
Full-time

Manpower UK are currently recruiting for our reputable global client who are within the travel industry for nightshift Customer Service Advisers to work in the Edinburgh Office.

This is a fantastic opportunity to join a client who is rapidly expanding and able to provide excellent career progression and a work environment which us second to none.

As the Customer Advisor your main duties are:-

  • Serve clients in our clients vibrant contact centre on different products (flights, hotels and trains) and questions on their bookings
  • Solve the problems for clients via Call, Chat and Email
  • Handle clients problems with empathy and patience in a goal-driven environment
  • Work as part of a high-performing team, supporting and helping colleagues when required
  • Attend regular team huddles
  • Keep up-to-date with latest promotions and initiatives
  • Read, understand and follow the Company Policies and Procedures
  • Assist in ad hoc assigned projects

Candidate Experience:

  • Excellent customer service skills and experience
  • Strong communication skills in English, both verbal and written;
  • Good knowledge of Microsoft Office applications, such as Word, Excel, PowerPoint and sound general computer skills
  • Proficient typing abilities
  • Sound troubleshooting and problem-solving skills with a strong desire to achieve positive outcomes
  • Ability to listen and build rapport quickly
  • Motivated yet conscientious and diligent approach to work
  • Good attention to detail

Hours of Work

Night Shift

Hours of work - 9pm - 7.30am

Working Pattern - 4 days out of 7 nights

Start date for September. Therefore, please forward your CV in the first instance.

Apply for Nightshift Customer Service Advisors

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from manpower.co.uk by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.


When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on manpower.co.uk you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

Similar jobs