Customer Service Advisor

Recruiter
Undisclosed Company
Location
Kidlington, Oxfordshire
Salary
Up to £8.45 per hour
Posted
13 Sep 2019
Closes
27 Sep 2019
Ref
OX3423
Contact
Manpower UK
Job Type
Permanent
Hours
Full-time

Fantastic job opportunity for Customer Service Advisor

As part of our client's customer service team, you will be the first point of contact to customers, you'll need to have a positive attitude, have excellent communication skills and be able to advise and support our customers with any queries they may have. You will carry out local deliveries to homes and businesses. You will build relationships with customers. Based in our clients Kidlington Oxford branch this position is 40 hours per week working 5 out of 7 days from Monday-Saturday at £8.45ph.

Your main responsibilities will be:

  • Offering exceptional customer service
  • Prioritise daily work flow based on customer and business requirements
  • Dealing with customer queries and advising them on their purchases
  • Maintain knowledge and understanding of all relevant policies and procedures, being compliant always

The ideal candidate will have:

  • Experience of customer services and a team player
  • Good written and verbal communication skills
  • Able to remain calm under pressure
  • Attention to detail
  • Planning and organisation skills
  • Uses own initiative, resourceful, problem solving

A range of excellent benefits including:

  • No evening or Sunday shifts
  • 25 days holiday
  • Up to 50% off all products sold in store (including family and friends discount)
  • A defined contribution pension scheme (they'll pay in double the amount you do!)
  • Sales-based bonus schemes
  • Flexible yearly benefits suite, allowing you to pick and choose additional benefits (e.g. 'cycle to work' schemes, discounted gym memberships and childcare vouchers)

Please contact us for more information via email or phone. To apply please visit our website

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