Customer Service Administrator

Customer Service Administrator

£17000-£18500

Altricham City Centre

Experis are currently seeking an Administrator to join our team in Altrincham on a full time permanent basis.

Experis is a leading IT recruitment firm and part of the larger Manpower Group. Our friendly office is located in Altrincham close to bus, train and metro transport links and is one of five large offices across the UK & Ireland employing nearly 350 full time staff.

Candidate Care within Experis is integral to our success. Working within a global provider of sourcing solutions, you will play a key role managing some of our most important relationships, acting as the first point of contact for our candidates ensuring they're satisfied with the service provided. You will be responsible for ensuring all contract paperwork is finalised correctly and punctually, and ultimately, provide a 'best in class' to both candidates and clients, ensuring that their experience is productive, efficient and promotes Experis as the partner of choice.

This role is a genuine mixture between Customer Service and Administration and although the role will be responding to current contractors that are working on client sites (via Experis), the role will involve no "cold calling" or sales activity of any nature. You will join vibrant, friendly and welcoming department of over 40 members of staff, where you will receive a tailored training program, which ensures you maximize your potential within the role.

Responsibilities

* Management and administration of new employment contracts, contract extensions and amendments, contract terminations and finishers

* Ensuring all compliance documentation is in place and adheres with ours and our Clients policies

* Being the primary point of contact for the candidate from the first day of their new role

The ideal candidate will have:

* Some office experience

* Excellent and articulate communication skills

* Excellent time management skills and the ability to meet tight deadlines

* Practical experience of the Office Suite

What you'll get in return

As a part of the team at Experis you will be given the support of our market-leading brand and have access to the best tools and technology in the industry. In addition, we offer:

• Award winning learning and development
• An opportunity for a global career
• Promotion every 12-18 months
• The chance to buy and sell holiday
• Bonus based on performance
• Incentives and rewards including international trips and exclusive events
• Referral bonuses £1000 per individual

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or say 'Hi' on Linkedin in - Emma Sweeney.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career